General FAQs

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Order Status

Price Match

Shipping

Cancelations & Backorders

Returns

Warranty

Lost & Damaged Packages

Payments & Tax

Ordering From Morris 4x4

Privacy & Security Disclosures

 

What is Morris 4x4 Center?

Morris 4x4 Center is your source for just about anything you need for your Jeep. We carry a large inventory so we can ship your order in a timely fashion. We are Jeep enthusiasts who know that Jeep owners want to deal with someone who knows Jeeps.

 

Order Status:

Can I check the status of an order I placed?

We will send you an order acknowledgment email promptly after receiving your order on the web site, so you get verification that your order was properly received. We will also send you a shipment confirmation email when your order leaves our warehouse and is on its way to you. You can also check your order status on-line. Use the My Account button on top of every page or with our easy to use submit a request  form

I did not get an Email Confirmation after placing an Order Online.

If you do not receive our order confirmation email and/or an order detail email, we recommend that you review your order on the web site. You will be able to see the status of the entire order as well as the status of the individual items on order. You can also use our form to get the current status of your order

 

Price Match:

What is your guaranteed lowest price policy?

Morris 4x4 Center will match a competitor's delivered price, which will include shipping and tax, for the same brand product as long as it is from an authorized distributor, the product is in stock and the price can be verified on a web site. The pricing match guarantee will not apply to items listed from auction websites, or listed as clearance, closeout, discontinued, second, scratched dented or are priced incorrectly in the authorized distributor's catalog, or web site. The price match guarantee can not be based on club or membership discounts or group buys and cannot be combined with any other offers. Please see our full price match policy

 

 Shipping:

 Does Morris 4x4 Center ship orders to customers outside the USA?

Yes we do. Morris 4x4 Center ships to customers all over the world every day via FedEx Cross Boarder Please visit our International shipping page

*Please note that products sold by Morris 4x4 center are for USDM left-hand drive vehicles unless otherwise specified.

How long does it take to receive my order?

Standard shipping can be from 2 to 8 working days once it ships. Please see our full domestic shipping page for more information. 

 

Cancelations & Backorders:

I made an order for the wrong item, how do I cancel my order?

Please contact us within 30 minutes of placing your order. We will make every attempt to cancel the order, but cannot guarantee we will be able to do so before the order ships. If we cannot cancel your order before it ships, the buyer is responsible for shipping the item back subject to our return policy. 

I just requested a cancellation how long before I get my refund?

Once your cancellation has been processed we will send you a confirmation email,  refunds take place in approximately 5-7 business days.  If you have expressed that you wish to reorder once your cancellation is processed we will update you with your new web confirmation shortly.  

What does Morris 4x4 Center do with backorders?

If an item is in short supply. You will be notified promptly if an order cannot ship in a timely manner. We will provide you with a new estimated shipping date and an option to either keep or cancel your item.

 

Returns:

What is your return policy?

If you are not completely satisfied with one of our products you may return it any time within 30 days of the date of sale for a hassle-free refund of the amount paid for the product. Refunds do not include shipping costs. We only specify that you have the original packaging, the product not be installed, damaged, missing components or manufacturer's documentation. Special order or non-stocking items are specifically exempted from this policy and will be assessed an appropriate restocking charge. Please note that we do not pay the shipping charges involved in returning goods. Wheels are not returnable after tires have been mounted. Please see our full return policy

Please note: Morris 4x4 center will not be responsible for the cost of repair, replacement, shop time, hourly labor charges, or damage caused by incorrect parts that have been installed. Morris 4x4 center liability is limited to replacement of new, uninstalled part(s) only.

 Warranty:

 How do the warranties work?

All parts are covered only by their Manufacturer's Warranties and/or Guarantees. Morris 4x4 Center, Inc. can assume no responsibility for use or application by the user. We have made every effort to ensure that the information on this website is correct. However, any typographical or printing errors, Prices or Specifications (subject to change) will be corrected without prior notice. Please see our full warranty policy

Please note: Morris 4x4 center will not be responsible for the cost of repair, replacement, shop time, hourly labor charges, or damage caused by incorrect parts that have been installed. Morris 4x4 center liability is limited to replacement of new, uninstalled part(s) only.

Lost & Damaged packages:

My item was lost in transit, what do I do first?

If your item has stopped moving in transit or says it has been delivered and you have yet to receive your item please continue to our claims article

My item arrived damaged, how do I get help?

We are so sorry to hear about the item arriving damaged, please keep the item in the condition you received it in, including packaging, and continue to our claims article

 

Payments & Tax: 

What type of payment methods does Morris 4x4 accept?

Morris 4x4 accepts all major credit cards, Paypal, and Morris 4x4 gift cards for orders. We also offer Affirm as a financing option. You can read more about our payment options

Does Morris 4x4 collect sales tax?

Sales tax is only collected on orders shipped to certain states based on federal regulations. The sales tax rate is determined by your zip code and product type. It is automatically calculated at checkout and will be reflected on your order before it is placed.

Does Morris 4x4 offer gift cards?

Yes, we do! Give your favorite Jeeper exactly what they want with a gift card from Morris 4x4. Let them choose from our huge selection of products, all backed by our expert service and low price guarantee. To read more or to purchase a gift card please visit us

 

Ordering From Morris 4x4:

How can I order products from Morris 4x4 Center?

If you would like to order from Morris 4x4 Center, you can call 877-553-5337, use our live chat feature, or order online at Morris 4x4 Center.com. 

Does Morris 4x4 offer a discount for Military and first responders?

Yes, we do! We are extremely grateful to those who have served our nation and our communities. We want to provide a special discount as a token of appreciation on behalf of Morris 4x4 Center. 

You can visit our page for first responder discounts

You can visit our page for military discounts

Are there any promotions or discounts currently available?

At Morris 4x4, we carry an extensive collection of premium Jeep parts, Truck parts, Jeep soft tops and many accessories for Jeep Wrangler, Cherokee, and more all at already discounted prices. But, with an exclusive coupon code, you can enjoy even greater savings! Whether Replacing a Part or Upgrading your Jeep's Style, Morris 4x4 Center Has You Covered. Don’t forget to sign up to our email newsletter to never miss a deal.

Visit our Explore section to see more!

Do promotions and coupon codes apply to all Morris 4x4 products?

Unfortunately, some brands and manufacturers restrict discounts on some or all of their products. From time to time we do have specials on some of these products. You can see the current list of excluded brands

How do I identify the Jeep vehicle I own?

Go to our Jeep Identifier to find your Jeep model

I have a technical question, who do I contact?

Our employees are factory-trained specialists. You can speak with someone using our Live Chat or by dialing 877-553-5337 and they will be happy to assist you with any question you have.

Does Morris 4x4 Center send print catalogs, if so, how can I get one?

No, Morris 4x4 Center does not print catalogs.

 

Privacy & Security Disclosures:

How does Morris 4x4 Center protect my privacy?

Morris 4x4 Center is committed to keeping your personal information private and safe. We use encrypted secure communications in our checkout. For additional details, please read our complete Privacy Policy

What information do we retain?

For each visitor to our web site, our web server automatically recognizes and retains the visitor's domain name. Information about page usage is gathered, which allows us to determine overall site usage patterns. Other data such as order information and specific visitor requests may be stored in user-specific file. Certain information must be provided by the customer to properly complete orders and deliver to the correct address. This information is retained to expedite future orders.

What do we do with this information?

The information is primarily used to improve our site for the purpose of better serving our valued customers. Occasionally we will use the information to send our customers an e-mail announcement. This e-mail may contain new product introductions and/or exclusive offers specifically tailored for the vehicles they own. To have further privacy questions answered, please write to: info@Morris4x4Center.com.

Does Morris 4x4 Center use a secure server for my orders?

Yes! Ordering at Morris 4x4 Center.com is fast and secure. All credit card transactions at Morris 4x4 Center.com are securely processed using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions. SSL encrypts all of your personal information including credit card number, name, and address so that it cannot be read as the information travels on the Internet. Of course, if you feel more comfortable, you can always phone in your order toll-free at 877-553-5337

 

Typographical/Photographical Errors

We currently offer in excess of 40,000 parts and are constantly reviewing this website for accuracy and completeness. We can not be held responsible for any typographical or photographical errors on our listings.

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