BACK ORDERS
We will make every attempt to ensure that your product is delivered to you in a timely manner. However, in the unlikely event that an item is in short supply, either due to an unusual/unanticipated increase in demand or production problems at the manufacturer level, one or more items in your order may be back-ordered. *We will notify you promptly either via e-mail or telephone of the estimated delivery date of the back-ordered item (s).
ALASKA, HAWAII AND OUTLYING U.S. TERRITORIES
Most shipments to Hawaii, Alaska, Puerto Rico, the US Virgin Islands, and any other US territory will be shipped via FedEx. *We will notify you promptly either via e-mail or telephone of the estimated delivery date of the back-ordered item (s).
FAQ:
How long will delivery take?
Because our products ship from different warehouses in different states, shipping times to your address will vary. The estimated time for your item to leave the warehouse is listed directly below the price of each individual product, and on the Order Status Page. Please allow an additional 1 to 5 business days after the shipment date for delivery.
Can I get my order faster?
For expedited shipping options, please contact us. We will provide you with the express delivery options for your items.
**Please note: orders shipped with expedited delivery options are not eligible for Free Shipping.
Can I select the shipping company for my order?
Morris 4x4 uses the best possible shipping method for your order's delivery. The shipping company used to handle your order will vary by item, manufacturer, or fulfillment center. At this time, we cannot change the shipping method used for your item(s) on request.
For expedited shipping options, please email us at X. We'll contact you with the express delivery options for your item(s), if available.
**Please note: to be eligible for Free Shipping, Morris 4x4 must select the shipping company and method for your item. Express shipping options are not eligible for our Free Shipping offers.
Can I ship to a different address?
Absolutely! After you proceed to checkout, enter the address where you'd like your order delivered. Then, select the "no" button below, indicating the address you entered is not your billing address.
Please enter your billing address at the next screen, and make sure it's the same address that appears on your monthly statement. For extra precaution and to avoid any possible delays with your order, you may want to notify your credit card company that you are shipping to an alternate address.
Will all of my items arrive at the same time?
Because we work directly with the manufacturers, items may ship at different times from various locations in separate boxes. Therefore, we cannot assure you that items will ship together or arrive at the same time.
Will I receive a tracking number for my order?
We usually receive a tracking number from our manufacturers when your order ships. We then email this tracking number to you within 48 hours of your order shipping out, so you can easily track your package(s) from the factory to your door.
A tracking number may not be available for your order if the item has not shipped yet, is still being custom-manufactured for your vehicle, or if the direct-ship vendor for your item does not provide tracking numbers.
Can I give the delivery driver special instructions?
At this time, we are unable to issue special shipping instructions to delivery drivers (i.e. leave the package with neighbor, leave the package on porch, etc.). You may leave a note for the driver on your door with special instructions; however, the delivery of the package is still at the discretion of the driver.
Once your item has shipped and you have received a tracking number, you can attempt to give special delivery instructions to the shipping company handling your package(s).
Will I have to sign for my package?
For your security, our manufacturers may require a signature for delivery. You may leave a note for the driver with special instructions, however, the delivery of the package is still at the discretion of the driver.